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Privacy Policy
PRIVACY POLICY Introduction We want to have confidence with our customers and are therefore committed to safeguarding your privacy. Your personal information must be safe with us, and this privacy policy explains why and how BeMobile collects and uses personal information. Use of our apps, websites, support services and social media is subject to the terms and conditions of this Privacy Policy. What personal information do we process and why? BeMobile processes personal information that is needed in order to deliver the SnapShop solution with the agreed functionality. Personal information can be name, mobile number, position and GPS position to attach submitted photos and reports to the right seller, store, campaign, etc. We receive personal information directly from the user when creating a user profile or by receiving lists from the user's employer. When creating a user profile directly or indirectly from the employer, there is at the same time a consent goven from the user that we process personal information. Users of the service may withdraw their consent at any time by contacting BeMobile. Who has access to the information? Processing of personal information about our users is an integrated part of our business. BeMobile will share information with subcontractors and partners where necessary. BeMobile uses various IT services and IT systems in our business. In some of these, personal data is stored and handled. Our categories of service providers and partners are: • Hosting / infrastructure / storage • SMS gateway • Analytical tools • Suppliers of customer support tools • Marketing and email providers • Internal communication tools Some of these systems are installed locally with us, and only our employees have access to the data. However, some systems are cloud solutions or installed at the supplier, which means that we transfer personal data to the supplier. In these cases, the supplier is responsible and handles the data on our behalf and in accordance with our instructions. Data controller contact info BeMobile by the general manager is the person responsible for the treatment of the company's processing of personal information. If you have any questions about our privacy statement or about our use of personal information, please contact us at support@snapshop.no or by mail at BeMobile AS, Schweigaardsgate 34C, 0191 Oslo Your rights As a user of SnapShop, you have the right to gain access to your personal data and use of these, which includes the following: - To gain access to your own personal information, what we have stored about you - Removing all the personal data we have stored on you - That incorrect, incomplete or information is corrected, deleted or supplemented - Being able to dispute our processing of data - To be able to withdraw the consent you have given - The right to data portability. To the extent it is relevant, to be able to transfer data that we have collected under consent to another solution If you have any questions regarding our processing of your personal information, please contact us via the contact details below. Requests must be answered within 30 days. If you wish to complain about our processing of your personal data, you can address a request to the Norwegian Data Protection Authority (Datatilsynet). Storage location and times BeMobile stores your personal information as long as it is required for the purpose. If you are a user of SnapShop then your contact information will be retained as long as you choose to be a customer or as long as your employer wants to keep data in the solution. If a user is deleted in the system then all personal information will be anonymised. All data on our local systems is stored within the EU (Belgium) on Google Cloud. Cookies At snapshop.no, we use cookies to optimize and develop the sites. The information is stored anonymously. In addition to our privacy policy, this policy also applies to our cookies. Supervisory authority BeMobile is belonging in Norway and it is the Norwegian Data Protection Authority (Datatilsynet) that supervises that privacy law has been followed up. If you have any questions about privacy and BeMobile, you can contact the Norwegian Data Protection Authority (Datatilsynet) directly. You can find more information on their website: https://www.datatilsynet.no/